We will be performing perpetual updates on our servers starting this Saturday at 12am EST (5:00 UTC). The maintenance is required in order to keep our servers secure and up-to-date and our administrative team sane.
We’ll tell you that our website, blog and support forum may be momentarily unavailable around that time, when in reality they’ll be down for a few hours when we drop the wrong database and have to restore from backup — a backup that is stored at the home of one of our management team. We’ll tell you that we expect only a very short interruption of our form processing service (i.e. a few seconds while the web server software is restarting), but we won’t tell you that there is a good chance that an update will cause the service to fail because we didn’t test it first.
We won’t post updates, that might be helpful.
Thank you.